On Time Delivery Kpi

Your Job is Late, AGAIN -> Poor On Time Delivery

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Dear Customer, As you know we’ve struggled achieving on time delivery.  Let me assure you that this has not been due to lack of interest, or because we don’t value you, our customer.  It was a systemic problem that we’ve only just recently figured out. The purpose of this letter is NOT to provide you with excuses as to why […]

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