Job Shop Scheduling Success Story: Big Company, Big Improvement and Big Employee Involvement!

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Job shop scheduling story PDF here.Job Shop Scheduling Comments

By Dr Lisa Lang

This article is copyrighted by Science of Business, Inc. 2013

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Even the largest and most successful corporations want to improve delivery performance, which is what motivated Chicago Metallic Corporation (CMC), a world leader in custom architectural building products, to get on board with the Velocity Scheduling System (VSS), a system for custom job shop scheduling which brings all production people together on a daily basis to meet those challenges as a team.

Old school thinking often keeps workers on the floor out of the loop, and the byproduct can be boredom, which leads to apathy, which leads to slow or no improvement in performance.

Workers are very accustomed to and probably too comfortable with taking four or five assignments to the floor for their shift, says CMC production manager Bob Tunney, so they don’t like being pulled off one of those jobs once they started it. But that’s exactly what’s often necessary with VSS, since now everybody can readily see which jobs need to be attended to and which can be set aside for later.

Busy = Chaos and Stress.

“Even on our worst days, our delivery was 88 percent (which is VERY good for a highly custom job shop),” Tunney said, but when they got busy it was chaotic and stressful for everybody. They knew they could increase that number, so their senior people searched for a better way to schedule.

They signed up to learn the Velocity Scheduling System process after their purchasing manager saw the opportunity online.
Tunney explained, “We went to VSS looking for improving our scheduling and visibility of orders through the shop. We wanted a way to improve work through our constraints.”

“I envisioned this hi tech electronic scheduling board where everything would be automatic,” he said, “but the Velocity Board is a manual board and I like the idea that everybody is touching it. Employees feel more comfortable with that. Some people don’t like to touch technology.”

Read the rest of the story here.

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